Front Of House, (Assistant Manager) Mackays Hotel, Caithness

Posted on May 6, 2017 | Start date May 6, 2017

Salary:Up to £22,000 negotiable depending on experience paid monthly with shared tips Bonus of £3000 structured over 1 year
Duration:Permanent
Hours:40-45 hours per week
Days:5 out of 7 days - mixed shifts
Holidays:Statutory (28 days p/a)
Bedrooms:30 bedrooms, 6 apartments, 2 town houses.
Covers:Lunch: 10 - 40; Dinner: 20 - 60; Breakfast: to 50; Functions: to 120
Food type:Bistro style 1 Rosette Restaurant aiming for 2 AA Rosettes - Functions to high standard - fresh local produce
Full-time chefs:
Accommodation:shared apartment with garden - cost £65 per week
Job description:

Mackays Hotel, which has 3 stars and delivers 4 star quality, has an A A Rosette Fresh Modern Scottish bistro is currently looking to recruit an Assistant Manager to expand the team.

The hotel is centrally located in Wick, in the far north of Scotland, surrounded by stunning landscapes, with history dating back to the Picts and protected peatlands. The surrounding area of Wick offers golfing, trout and salmon fishing, archaeological sites, remote fishing villages with plenty of history and a reputation for being a retreat and more. It’s an ideal place to bring up children with clean air and good schools. Local amenities include; swimming pool, gym, tennis courts, squash courts and if you prefer the outdoors we have plenty open spaces to explore. Two hours’ drive from Inverness the capital of the Highlands of Scotland, Wick has bus, rail and air links.

Our historic building been complemented by contemporary refurbishment and furnishings. As well as 30 bedrooms, 7 apartments and 3 villas in the hotel portfolio there is a bar, bistro, restaurant and function room.

As our Assistant Manager, you will have proven leadership success in hotel management with a minimum 3 years relevant experience in hotels. You will assist us with the day-to-day management of the hotel and its staff and including front-of-house (reception, reservations), food and beverage operations and housekeeping.

While taking a strategic overview and planning ahead to maximise profits, you will also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. Business and people management are equally important elements.

Our hotel prides itself in high end customer service, for this as our Assistant Manager you will have excellent levels of English both verbal and written. A good working knowledge of Scotland and cultural differences is important for us.

You will be friendly and want to help and please others, a quick thinking individual who wants to continuously improve, with a professional manner and a calm, rational approach in hectic situations, who can balance customer and business priorities. Attention to detail, a focus on customer care and a hands on approach are essential, as well as a pro-active work ethic. You will be required to perform a Duty Management role on a rotational basis and being ‘hands on’ is a given in our hotel.
candidate

How to apply:

Please email your CV and covering letter to Ellie Lamont

Work for partners:

Yes in kitchen and front of house

Contact details:ellie@mackayshotel.co.uk | www.mackayshotel.co.uk
Apply online:Submit your CV now

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