Front Of House

Role Job Description

To lead and manage the estate wide food & beverage department to ensure the delivery of
exceptional five-star customer services and experiences for members, guests and visitors.
This hands-on service and management role will coordinate and lead the food and beverage team
across the resort. Focused on restaurant, bars and dining service standards at the clubhouse and
MacLeod House & Lodge hotel, this position will lead the inter-departmental communications,
planning and delivery.
This role is an on the floor appointment, leading and serving with the team on a daily basis.

Contract: Permanent, Full-time
Reports to: Executive Vice President and Head of Resort Sales & Hotel Accommodation

Key Duties & Responsibilities:
¨ Day-to-day management of all food and beverage services
¨ Manage, train and lead the food & beverage teams
¨ Cross train resort service staff and other team members for the benefit of the wider
operations
¨ Support head chef and the culinary team on menu development and implementation
¨ Oversee and manage team rotas, time sheets, cost control and other measures
¨ Work closely with department managers to optimise operational efficiencies and improve
services
¨ Oversee, implement, and review all SOPs to maximise revenues and ensure smooth service
delivery
¨ Maintain set-up standards for Grab & Go, residents dining, in-room dining and breakfast
stations
¨ Oversee and manage supplier agreements and stock
¨ Manage all operational equipment, inventories and procurement
¨ Develop and implementing appropriate staff training and upselling skills training
Trump International, Scotland, Menie Estate, Balmedie, Aberdeenshire, Scotland AB23 8YE
¨ Run all hospitality events and functions on property
¨ Liaise and manage third party catering providers when required
¨ Identify and develop value added products and services to enhance the guest experience
¨ Ensure premises licenses are updated and relevant safety regulations are maintained at all
times
¨ Any other duties required by senior management

Qualifying Criteria:
¨ At least 3 years relevant management experience, ideally in a four or five-star environment
¨ Demonstrable passion for customer service and delivering first-class guest experiences
¨ Excellent communication and organisational skills
¨ Proven ability to lead, train and manage a team
¨ High standard of personal presentation and meticulous eye for detail
¨ Ability to multitask and work in a busy, fast-paced, customer-facing environment
¨ Positive and flexible approach to work including weekend and evening shifts
¨ Relevant food and drink training and certifications
¨ Full, clean, driving licence

Please apply with your CV and reference details along with a covering letter

No

Clubhouse Restaurant Manager
Role Job Description

The Clubhouse Restaurant Manager is responsible for the delivery of 5-star food and beverage
services at The Dunes Restaurant & Bar. This is a hands-on service delivery and management role.
The clubhouse lies at the heart of the resort and is the centre point of activities. This is a vital
hospitality role that requires a high level of organisational and cross-departmental communication
and leadership skills, and a strong working relationship with the golf operations team as well as the
estate wide food and beverage services teams.
The Clubhouse Restaurant Manager is required to work closely with the Operations Manager, Bars
Manager, Head Chef and Bookings & Sales teams on planning and executing 5-star guest experiences
at the Clubhouse for golfers, members, residents, visitors and guests.
The role operates on a shift-based system including evening and weekend working in line with the
seasonal needs of the business.

Contract: Permanent, Full-time
Reports to: Operations Manager

Key Duties & Responsibilities:
¨ Day-to-day management and delivery of Clubhouse restaurant services
¨ Induction, training and on-the-floor development of food and beverage service staff
¨ Management of opening set-up and closing procedures including flower dressing, tableware,
lighting, heating and cashing-up protocols
¨ Management of crockery, cutlery, restaurant furnishings and service equipment registers
¨ Maintenance of health and safety, and hygiene standards to the high level always
¨ Assisting the Operations Manager with the management and review of supplier agreements
and external service providers
¨ Ensure all restaurant amenities are always serviced to the highest standard
¨ Work with the Resort Bars Manager and Head Chef on waste management registers and
mitigation procedures

Please apply with your CV and reference details along with a covering letter

No

The Morar Hotel is a 31 bedroom hotel situated in Mallaig along the West Highland way.

We are looking for a house keeper to join our team.

A beautiful place to live and work - lots to enjoy on days off such as walking, fishing and visiting the many beautiful beaches.

This position is available from now until end October. Can be continued on mutual consent.

Please apply to Manager with your CV in the first instance. CC yohan@morarhotel.co.uk

Yes Chef, reception and kitchen porter

The Morar Hotel is a 31 bedroom hotel situated in Mallaig along the West Highland way.

We are looking for a receptionist to join our team.

Ideally you will have some admin skills - duties will include answering phones, checking in guests and will have a happy personality.

A beautiful place to live and work - lots to enjoy on days off such as walking, fishing and visiting the many beautiful beaches.

This position is available from now until end October. Can be continued on mutual consent.

Please apply to Manager with your CV in the first instance. CC yohan@morarhotel.co.uk

Yes Chef, house keeping and kitchen porter

The Riverhill Coffee Bar is a busy family run Coffee bar situated in Glasgow city centre.

We are a take-out service and cater for local offices, preparing fresh sandwiches, soups, pastries and cakes daily.

We are looking for an assistant manager for our busy city centre coffee bar.

Previous Barista experience preferred.

The candidate should be warm, friendly and organised.

A good work life balance

This position is available now for the right candidate.

Please apply to Eva Robertson, with your up-to-date CV