The White House Hotel is seeking a Hotel Receptionist for the busy tourist season. ROLE & RESPONSIBILITIES
The successful applicant will be part of a friendly team focused on guest liaison for all arrivals, departures, changes and cancellations and overall providing a fantastic customer experience to our valued hotel guests, Key Requirements
- A willingness to take responsibility, initiative and accountability
- Team player and self-starter
- Customer-focused
- Process-driven
- Positive, calm and constructive
- Good sense of humour
- Adaptable EXPERIENCE is preferred, although any necessary training will be provided. A willingness to learn and a team spirit are a must.
- Hospitality reception/reservation preferred WORKING SCHEDULE
- 5/6 day working week (dependant on business needs)
- Monday to Sunday
- Bank holidays with Time Off In Lieu as agreed
These roles are initially for a fixed-term role with immediate start until October, with the option for a more permanent role next year. Benefits
The HERM package is as follows;
- Loyalty bonus scheme (seasonal workers) - 50% of board and lodging returned on successful completion of contract!
- No Value-added tax (VAT) or goods and service tax (GST), goods are generally 20% cheaper than the UK
- Free family boat travel between Guernsey & Herm (worth £16pp return each trip)
- Staff discounts of 20% at Island shop
- Staff accommodation (if based on Herm), with some single rooms available
- Commute to work is a 1-10 minute walk in beautiful surroundings, no wasted time commuting and cancelled trains.
- Safe & secure (very low crime rate)
- Refer-A-Friend scheme
- No traffic (private vehicles are not permitted)
- On the job training to include level 2 FSA certificates
- Organised staff and community social events
- Fantastic hands-on work experience
- Milder climate than UK
- Breathtaking scenery
- Stunning beaches with exceptional sea swimming opportunities
- A great place for family and friends to come and visit! Notes
IMPORTANT - When applying please UPLOAD your CV ensuring the following information is included to enable us to process your application quickly. EXPERIENCE: If you have no relevant prior experience on your CV relating to the role you are applying for, please provide additional information so we can consider your application. ELIGIBILITY - Please confirm what relevant permissions you have to work on Herm Island or whether permissions need to be obtained under the States of Guernsey Work Permit Policy – information on Work Permits can be found here https://www.gov.gg/CHttpHandler.ashx?id=135526&p=0 AVAILABILITY - If you were to be successful, please let us know your preferred start / finish dates? OTHER - If you are applying as part of a couple please state your partner's name. ** Failing to upload your CV may result in your application not being processed ** ABOUT WORKING ON HERM ISLAND
This small paradise island is located in the English Channel where guests and visitors enjoy year-round hospitality. Working and living on Herm is a truly unique and challenging opportunity and requires flexibility, a positive attitude, resilience and a customer-focused mindset. As there are no cars or bicycles on Herm a good degree of fitness is also advised. The rewards are plentiful if you are hard-working and motivated by small team collaboration, taking responsibility, helping others and delivering a professional service. As Herm has no resident doctor or hospital we ask shortlisted applicants to submit their medical facts and self-assess their suitability to work on Herm. We are a fair and reasonable employer offering good rates of pay and benefits, staff accommodation as necessary, and a great team of friendly colleagues. | 
